How Our Policies Apply to Your Account
ong69 operates as an online casino platform accessible to eligible account holders where local law in Malaysia permits. Your account is personal and non-transferable — you are responsible for all activity conducted through it, including all deposits and withdrawals made via Touch 'n Go eWallet, Boost,
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GrabPay, DuitNow, or FPX. When you add funds, the transaction record tied to your chosen payment rail is the authoritative log. Disputed transactions must be raised through our support channel with the relevant transfer reference. We reserve the right to suspend or terminate accounts that show
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activity inconsistent with these terms, including multiple accounts tied to one identity or payment method. Withdrawals are processed after identity verification; you may be asked to confirm your registered payment method before a withdrawal proceeds. All account balances are denominated in Malaysian Ringgit (RM). These terms
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are governed by applicable law in Malaysia, and any eligibility conditions depend on the laws of the region where you access the platform. We update these terms when our policies change — the version published on this page is always the current one, and continued use
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of your account after an update constitutes acceptance of the revised terms. If any clause is unclear, contact us before proceeding.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.